Questions & Answers
Q. I don't know anything about arranging flowers. How will I know what to do?
A. For each box there is a short instruction video which you can watch on my website and I'm always here if you need any help.
Q. What if I am not home when my box is delivered?
A. Your box will not require a signature so it's best to organise a safe place for it to be left.
Q. Will my flowers be delivered in water?
A. No. I will hydrate the flowers before delivery so they will be fine for their journey to you. However, when your box arrives it's important that your flowers & foliage have a drink of water as soon as possible. Take them out of the box and with a sharp knife or secateurs cut 1cm off the bottom of all stems. Place in a vase of water & put them in a cool place until you are ready to arrange them.
Q. Can I give a box as a gift?
A. Absolutely. Just let me know when you order and I can add a message card.
Q. Do you pack the boxes yourself?
A. Yes, I prepare all the flowers and foliage myself. I pack and seal each box personally.
Q. Knife or secateurs? What's best?
A. A florist knife is the gold standard for cutting stems. The correct technique will need practice so a sharp pruning scissor or secateur will also be ok. Contact me if you need any help with purchasing a florist knife and how to use it.
Q. I have no luck with flowers! They always die... Any advice?
A. Cut the stems at a 45 degree angle with a sharp knife or secateurs - this will allow the flower to absorb maximum water.
Make sure that there are no leaves below the water in your vase - they will rot and kill the whole bouquet.
Add the flower food to the water - I will include this in your box.
Change the water daily. You can add a small squirt of spray bleach - this will kill bacteria that builds up in the water
Keep the flowers as cool as possible - avoid direct sunlight or near to radiators.
Flowers hate fruit and veg - fruit and veg give off chemicals that will cause your flowers to die prematurely so keep them well away.
Q. It says that not all featured D!Y boxes will be bouquets. What does this mean?
A. The D!Y Flower Box isn't just about flower bouquets. Sometimes the featured box will contain everything to make a flower arrangement. This is an arrangement of flowers in a pot or container. You will get everything in the box - including container and floral foam.
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